Your Service Guarantee

At Conveyancing Direct we believe clarity makes processes smoother and creates less worry, especially when you are talking about your future home. We have decided to put our service guarantee to you, the Buyer, in writing and up front.

Firstly before you become a Client you can see how we will comunnicate with you.

Communication is a two way street, too much or in the wrong manner and costs increase, too little and you may needlessly worry we believe that below is the correct balance although if you have special needs, including an age, disablity or language issue do not hesitate to freecall us on 1800 662 222

The key points of the transaction are

1. When you become a Client
2. When special conditions are met/changed or negotiated
3. When your finance is approved
4. When the contract is unconditional
5. When settlement is booked
6. When the matter is settled
7. When you have the keys to your new home

At each of the above points you will receive an SMS, email or telephone call, sometimes two or all three if an important point needs to be confirmed.

When you become a Client you will receive a ready to print package for your permanent record that details all your expected costs and confirms your instructions to us in writing.

If the contract needs to be re-negotiated you will receive confirmation of your instructions again for your permanent record.

At the end of your transaction you will receive the hardcopy of your file which details in writing all the steps we have taken on your behalf.

The Conveyancing Direct group has acted on over 10,000 property transactions without once being sued or sanctioned by the Legal profession's governing bodies.

You will not get that record with efficient low cost service anywhere else.